Tiffany Co — Jewelry Store in Chadstone

Reviews of Tiffany Co

• Jack

  Added 2016.07.04

  Today I visited the store and shop attendant was very patient, polite and well trained for customer service. I didn't get her name but I really appreciate great shopping experience I had today.
• Robert

  Added 2016.05.04

  So last 2 visits we will rate a lower score of 2.
• Ryan

  Added 2016.02.12

  I went in intending on buying a specific bracelet and was greeted with the most hostile staff ever. Having been very unpleasantly surprised, I requested a different employee to help me, who treated me with almost as much contempt. I was already going to purchase something, there was no need to "sus" me out. Furthermore, to the staff serving, we are customers shopping here. You are staff working there and have no superiority over us. Honestly, the online website would give you a better service experience than in store. I think that when you're willing to spend a lot at a store that's supposed to be 50% service and 50% product, you deserve employees that treat you better than if you shop at a non-premium store. Won't be returning.
• Carter

  Added 2014.12.16

  Krisoula and George.
• Ethan

  Added 2014.06.15

  I visited the Tiffany Chadstone store this evening to purchase a gift and it was the worst customer service I have experienced in a very long time. My husband was approached first by Sonja and when he advised her that I was the purchaser, she seemed disinterested. When I showed her jewellery images on my phone, she pointed to one in the showcase in front of me and said '..that's it there but in gold..' (when in fact it was completely different design than the image I showed her). I asked about several more pieces , including an aquamarine bracelet , which Sonja said came in a bigger size and when I asked was it the stone or the bracelet she mockingly said ' the stone' and then said they didn't have any of the other pieces I was interested in, in the store. I was surprised that Sonja didn't show me any alternative pieces or even inquire who the gift was for so she could provide some advice, My husband and I have made previous purchases at Tiffany Chadstone and we will not again. I told her I would go elsewhere as her customer service was poor and then on leaving the store I told the security guard the same thing and he said ' don't tell me I'm just security'. Very poor form! The Tiffany brand was tarnished this evening. I purchased instead at Georg Jensen and received the most professional, customer service from Georgia .
• Kyle

  Added 2013.12.31

  I took my wife to Tiffany & Co to buy some nice pieces, we were attended to very quickly and the staff member was vey helpful and showed us many pieces and my wife tried on rings, bracelets and etc, bought 3 pieces, she was very happy, upon coming home I realised that I had forgotten the receipt for the purchase, it arrived by mail 2 days later with a thank you note and a booklet, hand written letter by the staff member thanking us for our custom and hope we enjoy everything we bought, I think if you treat the staff with respect, as we did, you will get the same in return, best service, recommend 100%.
• Grace

  Added 2013.08.23

  Our sales assistant Alicia was most polite,friendly,patient and attentive. We were also politely greeted at the door by the door staff. While waiting for our purchase to be wrapped we were offered a seat and something to drink.. a follow up hand written note that was posted out to me by Alicia was a pleasant and appreciated gesture. To both the door staff and Alicia we rate u a perfect 5..we visited the store 2 times in the last month but these two times regretfully service was not as prompt, enthusiastic and attentive as our experience with Alicia was.